In accordance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter, the "GDPR") and Organic Law 3/2018 of 5 December 2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, the "LOPDGDD"), the purpose of this Privacy Policy is to inform all Users subject to it of the possible processing of their data Personal.

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When users visit the www.neurotraininglab.com website, or make use of our EQqualia, BrainBalance or KLIO-CS services (hereinafter referred to as Platforms), KUSALA LEADERSHIP INTELLIGENCE ORGANIZATION SL (hereinafter KLIO) may process their personal data.

 

This Privacy Policy is intended to help you understand what data KLIO collects and what it does with it. Along these lines, this Privacy Policy explains, among other things:

1.               what information KLIO collects and for what purposes;

2.               the choices KLIO offers in relation to the information collected.

For the purposes of this policy, a User shall be understood as any category of data subjects included in this document.

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PERSONAL DATA WE PROCESS:

KLIO collects personal data in the following ways:

i. Personal data that the User provides to us: when filling in any of the forms available on the website, any physical form, accessing its platforms or when contracting services and programming offered by KLIO.

ii. Through Cookies and Similar Technologies: When you visit the Website, KLIO uses various technologies to collect and store information and this may include the use of cookies or similar technologies to identify your browser or device.

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PROCESSING PURPOSES:

The data obtained through the Website and KLIO's platforms is used to provide you with our services, as well as content that is relevant and personal to you

Accordingly, it is necessary for us to use your information to:

1. Respond to requests for information and/or queries made by the User.

2. Send you the results of your KLIO-CS or BrainBalance assessment

3. Send you messages related to your account, such as password recovery emails.

4. Management of the evaluations carried out by the Participant through surveys carried out after participation in the NeuroTrainingLab.

5. Collect your payments from you and send you emails with your order details, if you decide to buy something from us.

6. Perform internal analysis and scientific/statistical research to improve our services. The raw research data you provide is anonymized or pseudonymized, and access to it is strictly limited. Even our own researchers only see data that can't be connected to any individually identifiable information.

 

We do not serve ads on our website and do not share your data with online advertisers. As a general rule, we do not share your personal information with third parties.

Users may exercise the following rights related to their personal data before KLIO: access; rectification; deletion; limitation of processing; portability of data and opposition in writing accompanied by documentation and/or information proving their identity, and expressly indicating which of the aforementioned rights they exercise to KUSALA LEADERSHIP INTELLIGENCE ORG. Barcelona (Spain) via mail: info@neurotraininglab.com

 

We will consider all requests and provide our response within the time period set by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances by including personal data that we need to continue to process for our legitimate interests or to comply with a legal obligation.

 

In any case, the user has the right to file a complaint with the corresponding supervisory authority if he/she deems it appropriate.

 

If you have any questions regarding the processing of personal data, you can contact us at the following e-mail: info@neurotraininglab.com

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